Islamabad: Pakistan Bait-ul-Mal (PBM), under the leadership of Managing Director Senator Capt. Shaheen Khalid Butt, conducted a Virtual E-Kachehri aimed at providing citizens nationwide with a direct and transparent platform to address their grievances and seek assistance.

According to Press Information Department, the virtual session was held at PBM Headquarters in Islamabad and connected beneficiaries and members of the public through an online platform. This initiative facilitated the redressal of issues related to medical treatment assistance, educational stipends, financial support, and rehabilitation programs.

During the one-hour interactive session, participants from various regions directly presented their cases and concerns. The issues raised predominantly concerned medical assistance, educational stipends disbursement, eligibility for PBM support, and urgent financial difficulties.

Senator Capt. Shaheen Khalid Butt personally addressed each case, reviewed the concerns in real time, and issued instructions to the relevant departments for prompt action and resolution. He emphasized the need for a proactive, inclusive, and technology-enabled approach to social protection, highlighting the importance of improving mechanisms for identifying and responding to the needs of vulnerable segments of society. The Managing Director directed PBM officers to enhance digitalization, transparency, accountability, and inter-departmental coordination to ensure timely resolutions of public complaints, reaffirming PBM’s commitment to supporting every deserving citizen.