Islamabad, The Benazir Income Support Programme (BISP), in its latest effort to streamline communication and enhance service delivery, has unveiled a WhatsApp channel dedicated to disseminating authentic information about its various initiatives. This move is aimed at equipping both existing and potential beneficiaries with accurate details directly and countering misinformation.
According to Ministry of Information and Broadcasting, this innovative approach encourages beneficiaries to connect with BISP through its official WhatsApp channel. By doing so, individuals can access up-to-date information about the programs offered and stay informed about any new developments. The initiative is part of BISP’s broader strategy to leverage technology for better service delivery and to ensure that beneficiaries receive timely and correct information.
The launch of the WhatsApp channel follows the inauguration of a modern call center by BISP Chairperson Dr. Amjad Saqib, established in collaboration with the National Telecommunication Corporation. The call center is designed to offer authentic information related to BISP’s programs and to address grievances efficiently. Beneficiaries and interested individuals can reach the call center by dialing 080026477, where they can register complaints or seek information about the program.
The introduction of these communication platforms signifies BISP’s commitment to improving its engagement with beneficiaries and the general public. By adopting these digital tools, BISP aims to foster a more transparent and responsive environment, ensuring that assistance reaches those in need without any hindrance.